Privacy Policy

At Artisan Travel, providing a private and secure purchase environment is a top priority. With so much travel booked monthly on this Site, we recognize the importance of ensuring your privacy and protecting your credit-card transactions.

Your Information is Protected.

We value your patronage and respect your right to privacy. Because we are committed to protecting your privacy, we employ our highest levels of security to keep your sensitive personal information strictly confidential and protected from unauthorized third-parties.

Use of Information.

When you make a purchase from this Site, you may provide your name, email address, credit card information, address, phone number and/or a password. We may use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. When you provide us with your personal information during the registration process, you are authorizing us to use this information to assist us in providing you with services and offers. This information may be used for the purpose of defining your travel needs so that we can serve you more efficiently each time you return to this Site. It also enables us to serve you in other ways, including: (1) storing key details, including your name and travel preferences, so you don’t have to enter the same information each time that you make reservations on our system; and (2) locating and pricing the best travel rates available to you. For instance, we may use your age to determine whether you qualify for special rates, including child or senior fares.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this Site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

In the future, we may provide some customer information to pre-screened and reputable companies with products or services that may be of interest to you. This would be for marketing purposes and no credit card information would be given.

We may share aggregated statistics not linked to any individual about buying patterns, sales and other shopping information with any marketing partners of ours.

In order to improve our services to you, we may sometimes ask some or all of our customers to voluntarily complete surveys. Survey answers are confidential. If you do not wish to participate in a survey, simply decline to participate when asked.

You authorize us to notify you of information and offers OF Ours AND third parties that we deem of potential interest to you. Notices and announcements may include commercial e-mails and other notices describing changes, upgrades, new products and services or other information pertaining to Internet security and/or ANY OTHER matter. If you do not wish to receive bulk email solicitation notices or announcements please send us an email at: trips@artisantravel.com.

All personal profile information is stored in our offline databases and accessed for the purpose of assisting you with future online transactions. Before completing your personal member profile.

If you choose to modify the information in your membership profile, simply log into you’re a account and make your changes. If you would like to delete your profile or terminate your account, please e-mail us at trips@artisantravel.com.

You agree that we may, in our sole discretion, modify our privacy statement at any time and without notice. We will post such revised statement on this Site. By using our services after modifications to the privacy statement become effective, you agree to these modifications. You acknowledge that if you do not agree to any such modification, then you should not use this Site again.

We will not process the personal data that we collect from you in a way incompatible with the purposes and other limitations described in our privacy statement and we will take reasonable precautions to protect your personal data from loss, misuse and unauthorized access, disclosure, alteration or destruction.

Other sites accessible through our web site have their own privacy policies and data collection practices. Please consult each site’s privacy policy. We are not responsible for the actions of third parties. In certain situations, you may link to another site within one of our frames that show our URL or site address. Despite our frame and URL, each web site, frame, and link provider is responsible for its own privacy practices.

Your correspondence or business dealings with, or participation in promotions of, advertisers THROUGH US, WHETHER found on or through this Site OR BY REFERRAL, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on this SITE.

Questions regarding this statement and inquires as to whether a particular frame, feature or any other information listed posted or accessible on or through this Site is ours or a third parties, should be directed to our Privacy Coordinator at trips@artisantravel.com.

If you choose to use one of the features below, your information will be used as follows:

Reservations and Purchases.

When you make a reservation or purchase online with us, we will share information about you and your purchase with the airline, hotel, or car-rental agency you designate. We will strive only to provide the relevant information to ensure your travel arrangements are confirmed with these travel suppliers. The travel suppliers may use your credit-card or debit-card information to process your ticket or reservation.

Artisan Travel Referral.

If you complete the required fields, we will use your name in the e-mail we send your friend to tell him or her about travel specials and contests.

Communicating With You.

We may occasionally use your e-mail address to send correspondence about Artisan Travel, including: reservation confirmations, important updates about your travel plans, newsletters, and notifications of travel specials.

Law Enforcement.

We may fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We expressly reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful.

Secure Transactions.

While we are confident that transactions on this Site are secure, we recognize that you may have concerns about purchasing travel online. To ensure that every transaction is as safe as we can, we use some of the most advanced technology. Our secure servers are in place to protect the information using advanced encryption and firewall technology. This is to prevent your personal information from being read as it travels to our ordering system.

In order to most efficiently serve you, credit card transactions and order fulfillment are handled by reputable third-party banking and distribution institutions. They receive the information needed to verify and authorize your credit card and to process your order. They are under strict obligation to keep your personal information private.

In the unlikely event that your credit-card information is somehow stolen and unauthorized travel charges ever appear on your credit-card statement as a result of travel purchases made through this Site, you must follow the reporting procedures outlined by your credit-card provider and contact us immediately. Most credit-card companies cover all charges that result from unauthorized use of your card, or limit your liability to $50.

Remember, when using our secure server, your travel purchases are guaranteed to be safe and secure.

Our Site is Secure

By making your travel purchase on our secure server, you are protected by Secure Socket Layer (SSL) technology, utilized by most popular browsers, including Netscape and Microsoft Explorer. This technology allows us to use the most advanced encryption tools necessary to protect information transmitted between your computer and our server. Through encryption, the personal information you enter, including your name, address, and credit-card information, is converted into code that is then securely dispatched over the Internet.

Encrypted information received by us may then be shared with the travel providers (i.e., airlines, hotels, and car-rental agencies) that you select in your reservation. Once received by Artisan Travel, your credit-card information is not usually transmitted over the Internet again.

LEVELS OF ENCRYPTION MAY VARY DUE TO SOFTWARE AND COMPATIBILITY.

You understand that the technical processing and transmission of the Site and all transmissions between you and us, including your personal content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

CONTACT US
tel: 415-362-2671 OR 800-994-4370
Email: info@artisantravel.com